Return & Refund Policy
Return & Refund Policy
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Return & Refund Policy
Thank you for choosing S&S FAM LLC for your marketing, Amazon training, SEO, and online marketplace needs. We strive to provide exceptional services and products to our valued customers. However, we understand that there may be circumstances where a return or refund is necessary. Please read our Return & Refund Policy carefully to understand your options.
Marketing Services, Amazon Training Services, SEO Services:
Due to the nature of our services being digital and consultancy-based, we do not offer returns or refunds for services rendered. We are committed to working with you to ensure your satisfaction with our services. If you have any concerns or issues, please contact us at sandsfamllc@gmail.com, and our customer support team will assist you promptly.
Physical Products:
We offer a 30-day return policy for physical products purchased directly from our website, www.sandsfamllc.com. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Return Process:
- 1. Contact us at sandsfamllc@gmail.com within 30 days of receiving the product to initiate the return process. Please provide your order number and reason for the return.
- 2. You may request a return label from us, which will incur a return shipping fee deducted from your refund, or you may use your own return label.
- 3. Once we receive the returned item in our warehouse, we will verify the return reason with the item received.
- If the return is approved, we will process the refund accordingly.
Refund Details:
- Refunds will be issued to the original payment method used for the purchase.
- Return shipping fees will be deducted from the refund amount, unless the return is due to a manufacturing defect or an error on our part.
- Refunds may take 5-7 business days to reflect in your account, depending on your financial institution.
Contact Us:
If you have any questions or concerns about our Return & Refund Policy, please contact us at sandsfamllc@gmail.com. Our customer support team is here to assist you and ensure your satisfaction.
Thank you for choosing S&S FAM LLC.
Last updated: [1-Jan-2024]
